Despite heatwaves and drought, July was business as usual for the team here at Tactical Support Solutions. As ever, we've been delivering high-quality work on time and to the satisfaction of our customers. Here's our report for July 2026...
'Right First Time' Quality
100% in July 2026
'Right first time' (RFT for short) is a metric that measures the percentage of work delivered without defects at the first time of asking. Tactical Support Solutions' RFT quality rate for July was 100 per cent.
On-Time Delivery
100% in July 2026
On-time delivery (OTD) measures the percentage of work delivered on schedule. All of our work was completed on time in July, so our OTD rate for the month was 100 per cent.
Customer Satisfaction
100% in July 2026
With zero complaints received, our customer satisfaction rate for July 2026 was also a perfect 100 per cent.
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