Another summer has come and gone, and the Tactical Support Solutions team have been hard at work all the way through it. As we transition into autumn, let's take a quick look back at our key performance indicators for the month of August...
'Right First Time' Quality
100% in August 2026
We achieved 100% right first time (RFT) quality in August, meaning that all of our work was defect-free on the first attempt.
On-Time Delivery
100% in August 2026
Our on-time delivery (OTD) rate was also 100% in August. In other words, everything was done on time with no deadlines missed.
Customer Satisfaction
100% in August 2026
None of our customers expressed anything but total satisfaction with the work we delivered in August. Zero complaints received!
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