Happy new year from Tactical Support Solutions! We're excited for 2026 and all it has in store, but before we get ahead of ourselves, here's a quick look back at the final month of the year that was...
'Right First Time' Quality
100% in December 2025
Our 'right first time' (RFT) rate for December was 100 per cent. In other words, all of the work we delivered last month was correct and free of defects at the first time of asking.
On-Time Delivery
100% in December 2025
We also achieved 100 per cent on-time delivery (OTD) last month. All of December's work was delivered promptly, with zero missed deadlines.
Customer Satisfaction
100% in December 2025
Our customer satisfaction score for the month of December was also 100 per cent. No complaints, no negative feedback – nothing but happy customers across the board.
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