Happy new year! We are pleased to report that we ended 2024 on a high, once again achieving a perfect score for each of our KPIs in December.
On-Time Delivery
100% in December 2024
We maintained our flawless on-time delivery (OTD) rate in December, delivering all services on schedule without missing a single deadline.
'Right First Time' Quality
100% in December 2024
Our right first time (RFT) quality rate was also 100% in the month of December. You can rely on the Tactical Support Solutions team to deliver high-quality results at the first time of asking.
Customer Satisfaction
100% in December 2024
We scored 100% for customer satisfaction last month too! None of our customers had any complaints whatsoever about the services we provided for them.
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